Common questions
Things people ask before booking the call.
I don't live in Queensland — can I still work with you?
Yes. Most of our clients live elsewhere in Australia and want to buy in Queensland because of the price-to-yield profile and population growth. The whole engagement is video-first; we handle inspections, negotiations, and coordination on the ground.
Do you sell properties or take developer commissions?
No. We're a buyers agency only. We do not list, sell, or market property. We do not accept commissions, referral fees, or kickbacks from developers, vendors, or anyone other than you. The only money on our P&L is the fee you pay us.
What's the minimum I need to get started?
If you have a deposit (typically 10–20%, depending on your borrowing position) and a clear goal — even a fuzzy one — that's enough to book the free Discovery call. We'll tell you honestly whether you're ready to buy now or whether the next 6–12 months is better spent preparing.
How much does an engagement cost?
The free call is no cost. The Strategy Session is $899 — a 90-minute working session plus a written Strategy Document. The Full Buyers Agency engagement is a flat $11,500, agreed in writing before any work begins. We do not work on percentages of purchase price. Full breakdown on the
pricing page.
Will you tell me if a deal doesn't work?
Yes — that's most of the value. Coppick is designed to walk you away from deals that don't stack up, even when you're emotionally committed. If you're hoping for someone to confirm what you already think, the call probably won't deliver what you want — but it'll be honest, and that's the point.
What's the difference between you and a real estate agent?
A real estate agent works for the seller — their job is to get the seller the best price. Coppick works for the buyer — paid a flat fee by you, focused on buying well and walking away from bad deals.
Can I just do this myself?
Honestly — yes. The data is public, the frameworks are documented, and a disciplined buyer with time on their hands can run a process that gets them to a sound purchase. Most people who come to us do so for one of two reasons: time (they start strong, get busy, and freeze) or emotion (the third house that ticks 8 of 10 boxes is where DIY buyers fold). If you've got the time and the discipline, doing it yourself is a legitimate option — and we'll say so on the free call rather than take a fee for something you don't actually need.
If you find a great deal, won't you just take it for yourself?
Fair question. Two answers. First, the time we spend looking is spent on client briefs, not personal ones — if a property fits the brief, it goes to the client. Second, our engagement letter spells out a clear conflicts clause: if a property ever fits both a client's brief and our own, the client gets first refusal in writing. The fee model also keeps us honest — we're paid to find you the right property. Holding back deals would put our reputation and our licence at risk, and the maths just doesn't work.
What if I find a property myself — will you assess it?
Yes. We'll run it through the same data and analysis we'd apply to anything we found ourselves. Two outcomes: it stacks up, we recommend you offer, and we negotiate it for you; or it doesn't stack up and we'll tell you why, and you decide. We won't rubber-stamp a property just because you found it — that's the opposite of why you'd hire us.
How long does a typical search take?
Strategy session is a single 90-minute conversation plus the document delivery. The full search-to-settlement timeline depends on the brief and the market, but most engagements run 8 to 16 weeks — enough time to do the area work properly without rushing a property decision. We'd rather take an extra month and get the right one than make an offer in week three because it "looks alright."
What if my property doesn't grow in value?
No property is guaranteed to grow, and short-term flat or negative periods are normal — the Australian market has had 18-month lulls multiple times in the last thirty years. What we can control is the upstream choice: an area with the right population growth, supply constraints, infrastructure pipeline, and price-to-income profile is far more likely to compound over a decade than a "good buy" in a stagnant suburb. The strategy assumes a 7- to 10-year minimum hold. If your timeline is shorter than five years, property isn't the right vehicle — and we'd tell you that on the free call before you spent a dollar.
What if I want to back out after engaging?
The engagement letter spells out a clean exit clause. If you want out, you give written notice, you pay only for what's been delivered up to that point, and we wind it down properly. We'd rather you walk than feel stuck — clients who feel trapped don't refer. The full terms are reviewed by a solicitor and walked through with you before you sign anything.
Are your fees GST-inclusive?
Yes. The figures quoted on this site — $899 for a Strategy Session, $11,500 for a full engagement — are GST-inclusive. There are no surprise add-ons, success fees, or percentage-of-purchase loadings. The invoice you receive matches the figure you see on the pricing page.
What do I actually receive from a Strategy Session?
A 90-minute working session, plus a written strategy document delivered within seven days. The document covers borrowing capacity context, a shortlisted set of suburbs with the data behind why, a target price band, a 12-month buying plan, and the specific traps to avoid given your situation. It's yours to keep, use, or take to another buyers agent — we don't hold it hostage.
Do you work with self-managed super fund (SMSF) purchases?
Yes — with a caveat. SMSF property purchases carry strict lending, structure, and compliance rules that need your accountant and SMSF auditor signed-off before we begin a search. We're happy to run the property strategy and due diligence; the SMSF structure itself is your accountant's domain. If you're considering an SMSF purchase, bring your accountant into the discovery call and we'll work out who's doing what.
What if I need to buy quickly — can you compress the timeline?
Sometimes. Compressed timelines — say four to six weeks rather than the usual eight to sixteen — are possible when the brief is tight, the area is one we know well, and you're financially ready to move. What we won't do is skip due diligence to hit a deadline. If the only way to meet the timeline is to cut corners on the analysis, we'll say so and let you decide whether to push the deadline or push the work to someone else.